Retaillink prides itself on its Next-Day Delivery promise for the majority of our serviceable areas. Orders placed before 4:00 PM local time are typically processed and dispatched the same day for delivery by the next business day. Orders placed after 4:00 PM will be processed on the following business day.
We currently operate primarily in Bihar and Jharkhand. Delivery availability and timelines may vary based on your exact pin code and the location of the nearest fulfilling distributor. You can check serviceability by entering your pin code during the registration or checkout process.
Shipping is completely free for all orders that meet the Minimum Order Value (MOV) set by the fulfilling distributor. If an order falls below the MOV, a nominal delivery fee may be applied. The exact fee will be clearly displayed during checkout before you finalize your order.
Orders are fulfilled directly by our network of verified regional distributors. Once your order is dispatched, you will receive real-time updates via SMS, WhatsApp, and the Retaillink dashboard tracking section.
If your delivery is delayed beyond the promised timeframe, or if you face any issues during the delivery process (e.g., unreachable driver), please contact our support team immediately at support@retailink.com or via our WhatsApp helpline.